Cancellation and Refund Policy

 

If you cancel at least 7 day(s) in advance of the scheduled activity, there is no cancellation fee. If you cancel between 3 and 6 day(s) in advance of the scheduled activity, there is a fifty percent (50%) cancellation fee. If you cancel within 2 day(s) of the scheduled activity, there is a one hundred percent (100%) cancellation fee.

 

All cancellations must be submitted in writing and received by Rainforest Adventures through Contact Us in the website, within the timeframes outlined above to be eligible for a refund.

 

You are eligible for a full refund in the case: (a) you cancel the order at least 7 day(s) in advance of the scheduled activity (b) of closure of an attraction due to inclement weather.